Certification programme

How RefurbCertified accreditation works and what it means for your organisation.

Payment never guarantees certification

Paying application, annual audit or renewal fees grants access to the RefurbCertified evaluation process. Only a decision by the independent certification committee, based on audit evidence, can result in certificate issuance or maintenance.

Independence rules

RefurbCertified accreditation confirms that your organisation operates to the highest standards in refurbished device processing, sales and customer care.

Market differentiation

Stand out in a crowded market with an independent, recognisable trust mark.

Buyer confidence

Give B2B and B2C customers verifiable proof of your quality commitments.

Continuous improvement

Use audit feedback to strengthen processes and reduce operational risk.